Once the order is successful, the customer will receive a confirmation on the registered email and Phone number.There are different stages of order from order confirmation to order delivered state. Each stage is explained below.
"Processing" mode : The order is successful and It will processed further.
"Complete" mode : The order Invoice is verified and processed further for packing the order."Dispatched to Courier" : The courier partner is assigned and dispatched - Tracking number will be generated."Delivered": The order is delivered."Cancelled" : The order is cancelled."Pending" : The order is unsuccessful, either the payment is failed or not complete.
Note: If your amount is deducted and the order status is "PENDING" in this case - If the payment is successful our team will confirm the order in next 24 hrs. or if the payment is cancelled it will be "returned" to your account with in 7 to 10 business days. For further concern on the status of the order - please follow the link and raise a concern, our team will respond in 24 to 48 hrs.Was this article helpful?
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